Idaho Real Estate >> ID Real Estate Specialist

head_left_image

Got Mail and Text messaging? >> What a client lead told me today

I had a very interesting email and text message this morning.  An out of state buyer contacted me via email and text message regarding a ranch I have listed in eastern Oregon.  I returned his email and text message and found out he is a very strong buyer and a potential for future business.  

This buyer represents an investment group and is a very busy man.  He insists on initially communicating Realtors via text messaging and email and does not like phone conversations until he has made his initial connection via text and email.

In his email the buyer said his group has been purchasing real estate in 5 different western states and may work with 1 out of 12 Realtors he contacts!  He said the reason being is that most Realtors don't have their direct email address on their home page and many don't have text messaging.  He also stated in his email that I was the first Realtor to respond immediately to both the text message and email he sent.  He also told me he prefers direct email vs. the "Contact Me" tabs where one enters their name, email address and message.  He says these also are rarely answered and he just does not like them. He likes to email agents directly and text message them direclty.

I now have an appointment with this buyer to see my eastern Oregon ranch in two weeks.  He said he will text message me in a week and follow up with a phone call.

With Active Rain's technical problems yesterday and today I went to a members profile and clicked on the link to her website and could not find a direct email address anywhere on her site.  I will now have to wait till Monday to call her and obtain her direct email address to send her some important SEO information.

About two years ago Broker Agent News wrote a very interesting article about text messaging.  The article basically said that the new generation of buyers will be using text messaging almost exclusively and will use it as their main means of communication.  The article showed how one can create a slide show on any cell phone that takes photos and how this can be text messaged to clients.  The article says this is the future and if Realtors do not embrass it they will loose business.

I have had Palm phones for several years and love the ease of text messaging.  I currently have a new Sprint Palm Treo 755p and I send and receive 15-20 text messages a day and can create a text message with one hand.

This buyer today refuses to use the phone initially and if I did not return his text message within a reasonable time and did not have my DIRECT EMAIL posted on my home page he would have passed me by.  So make sure to have your direct email address on your home page and make sure you not only have text messaging on your cell phone but that you embrace it and use it often.

 

 Posted By: George Tallabas - Boise Idaho Real Estate Agent - Associate Broker 
with RE/MAX Advantage, Canyon Counties #1 Brokerage in sales and listings
specializing in Boise Idaho Real Estate and Southwest Idaho Real Estate.

 

Native Idahoan and Boise Idaho Real Estate specialist serving Boise, Meridian Eagle, Nampa, Caldwell and the surrounding Treasure valley area of southwest Idaho. Specializing in residential, investment, land and commercial real estate. Search thousands of MLS listings at Boise Homes for sale and learn all about Idaho by visiting Search Idaho Homes

Comment balloon 36 commentsGeorge Tallabas • April 06 2008 01:18PM

Comments

Hi George!  I'm in total agreement with the text messaging - I probably do 50% of my communication via  text messaging both with clients and realtors!  You definitely don't want to miss the 'live' communication' via phone - but sometimes it is the 'secondary'.....or the next step.........I am surprised how many people don't do it - or how many realtors don't even know how to respond by 'text'.......anyhow good point.....also I tried to find your link re: 'text messaging' in the broker news and couldn't find it.......:-)
Posted by Liz Moras Migic, Chilliwack, British Columbia - Realtor about 11 years ago

Liz - Thank you very much.  The text message article was a couple of years ago.  I think I may have it in my office in a scanned file.  I am not sure if I have it or not but send me your email address via text to my cell number 208-880-2333 and I will email it to you if I have it.  Have a great day.

Posted by George Tallabas, Idaho Real Estate (RE/MAX Advantage) about 11 years ago

George,

Wonderful post.  They say every generation is different.  I know that when I ask a question, I need the answer in the first few sentences or you have "lost me".  I will move on to the next thing.  Why, because information is at my finger tips.  We have grown up with computers, microwaves, Ipods and on and on. We want the information, then we make decisions. 

Posted by Karen Gentry>>Charlottesville, Virginia Real Estate Professional (RE/MAX Excellence-Charlottesville VA) about 11 years ago
George, Thanks for the insight on the text messages. I text message family and friends but never clients. Thanks for the tip. I will start using that type of media also.
Posted by Chuck Dellorto, "Talk To Chuck" (Coldwell Banker - Serving INDIANA & ILLINOIS) about 11 years ago
George, you are way ahead of the curve. I have a feature on my site for texting to me but no one has used it yet.
Posted by Michael Eisenberg, Bellingham Real Estate Guy (eXp Realty) about 11 years ago
George you are right about the increase in text messaging by those in their 20's Voice mail is dying out. No one even wants to leave a message there. You can also email to text message convert if you prefer not to type on your PDA or phone.
Posted by Gary Woltal, Assoc. Broker Realtor SFR Dallas Ft. Worth (Keller Williams Realty) about 11 years ago

Karen - So very true, thanks and have a great evening.

Chuck - Don't forget my advice of having your direct email address on the home page of your site my friend.

Michael - Like I mentioned to Chuck don't forget to have your direct email address on your home page if you don't already.

Gary - True my friend, thanks!

Posted by George Tallabas, Idaho Real Estate (RE/MAX Advantage) about 11 years ago

I'm surpised nobody used text lingo to comment here!   

You bring up a great idea that we should add "I text" to our contact info. I hadn't thought of it before, George.  Thanks!

Posted by Amanda Evans, Real Estate Broker - Fort Worth Texas (DFW Living) about 11 years ago
Amanda - Thanks and don't forget to add a link to your DIRECT EMAIL address which is another thing this buyer brought up. Thanks for stopping by.
Posted by George Tallabas, Idaho Real Estate (RE/MAX Advantage) about 11 years ago

George, I'm so glad you are bringing this up again.  I blogged about the same thing a few days ago because I also think your email should be on the front page of your web site.  Here's my blog.

http://activerain.com/blogsview/381374/Is-your-email-ADDRESS

Perhaps since you are highly read, things will be changed on lots of web site!

Posted by Barbara S. Duncan, GRI, e-PRO, Executive Broker, Searcy AR (RE/MAX Advantage) about 11 years ago
Barbara - Thank you.  The buyer that contacted me this a.m. really surprised me that most Realtors did not have their direct email on their home page and I have found it to be true.
Posted by George Tallabas, Idaho Real Estate (RE/MAX Advantage) about 11 years ago
Good stuff... Has caused me to rethink contact info on my website...  Thanks! Steve
Posted by Steve Homer (The HBH Group (Keller Williams affiliate)) about 11 years ago
Steve - Good luck to you
Posted by George Tallabas, Idaho Real Estate (RE/MAX Advantage) about 11 years ago

Good thoughts George.  My little sister is actually the one who broke me into texting a couple of years ago.  Now I use it frequently with clients (especially the younger ones) and other agents.  The one thing I do find hard to make myself do though, is to use the texting shorthand.  I guess it just takes baby steps sometimes.  LOL  (hey, I did it)

Posted by Tracy McNeil, Vice President, Broker - CRS, ABR (Crye-Leike) about 11 years ago
Tracy - Keep at it and you will get there and don't forget to have your direct email address on the front page of your website!
Posted by George Tallabas, Idaho Real Estate (RE/MAX Advantage) about 11 years ago
My daughter texts my grandchildren all the time and keeps telling me I have to learn to text.  Guess I'm going to have to get started learning.
Posted by Kay Van Kampen, Realtor®, Springfield Mo Real Estate (RE/MAX Broker, RE/MAX) about 11 years ago

Kay - You need to for this new generation and you need to have your direct email on the home page of your site my friend.

Posted by George Tallabas, Idaho Real Estate (RE/MAX Advantage) about 11 years ago
George, my daughter uses it ALL the time and I'm am starting to more and more. I have to use MMS with the Blackberry. Good for you.
Posted by Missy Caulk, Savvy Realtor - Ann Arbor Real Estate (Missy Caulk TEAM) about 11 years ago

George...Not one of my clients has text messaged me as yet although I do receive them from others.  I wouldn't mind doing business that way.  Maybe I should start texting them.  I have had a TREO 700 for more than two years now.

I do communicate by e-mail frequently and love it as it provides a good paper trail not just if there is a problem but when I want to remember something it is handy to find the information.

Thanks for suggesting that people put their e-mail on their websites.  I've had mine their since inception as well as the contact form.  I just wish I was receiving more messages from both places these days.

Take care,

Kate

 

Posted by Kate Elim, Realtor 540-226-1964, Selling Homes & Land a (Dockside Realty) about 11 years ago

Missy - Go for it my friend and good luck to you but don't forget to have your direct email address posted to your home page!

Kate - Good for you....You are ahead of most Realtors!

Posted by George Tallabas, Idaho Real Estate (RE/MAX Advantage) about 11 years ago
Right on George!  My kind of client!  I'm glad you responded so quickly!
Posted by Don Wixom, "Looking out for your next move..."tm (RE/MAX Advantage Nampa, ID) about 11 years ago
Don - Thanks Dude....I know you are on top of communication yourself!
Posted by George Tallabas, Idaho Real Estate (RE/MAX Advantage) about 11 years ago
George, I'm using texting to keep in touch with my nieces, but I haven't had a client use it yet or request to.  However, I am ready when they are!  
Posted by Kris Wales, Real Estate Blog & Homes for Sale search site, Macomb County MI (Keller Williams Realty - Lakeside Market Center) about 11 years ago
Kris - Maybe your clients don't know you have text messaging?  Also, don't forget to make sure your direct email is on the home page of your site.  Have a great day!
Posted by George Tallabas, Idaho Real Estate (RE/MAX Advantage) about 11 years ago
Great idea! I am going to my home page right now! Thanks
Posted by Evelyn Johnston, The People You Know, Like and Trust! (Friends & Neighbors Real Estate) about 11 years ago
Evelyn - You are welcome and good luck to you.
Posted by George Tallabas, Idaho Real Estate (RE/MAX Advantage) about 11 years ago
That is great news!  Many agents who are not up with the current methods of communication may lose business.   Some agents may not have their email listed to protect themselves from spambots.  It is important to protect your email by scrambling it in a script if you are going to have it listed.  Great post my friend!
Posted by Patricia Beck, Colorado Springs Realty (RE/MAX Properties, Inc., GRI, CDPE) about 11 years ago
Patricia - Thank you as always my friend and I hope you got some good rest from your whirlwind weekend!
Posted by George Tallabas, Idaho Real Estate (RE/MAX Advantage) about 11 years ago
George, This is why we all need to keep up with technology! 
Posted by Roberta LaRocca, REALTOR®, Broker, Salesperson, Property Management (Simply Vegas Real Estate) about 11 years ago
Roberta - Very true...have a great evening.
Posted by George Tallabas, Idaho Real Estate (RE/MAX Advantage) about 11 years ago
I agree that txt especially is the newer great thing.  I think most folks email. But u can txt someone while ur client is walking around a house or when u are in a meeting!  That email didnt say he was a long lost family member and u inherited 5 billion bazillion dollars!
Posted by David Miller, Crye-Leike Realtors (Crye-Leike, Realtors) about 11 years ago
George: very timely post.  I have plans to upgrade my phone when my contract is up to a Palm or Blackberry so I can text easily.  I wasn't sure it was the right thing to do, just had an inkling and your post has now convinced me! Thanks.
Posted by Diana Corcoran, Rhinebeck Real Estate (Berkshire Hathaway Home Services Hudson Valley Properties) about 11 years ago
Congratulations. Thank you for the tip. I do not use text messaging yet. I will look into it.
Posted by Gita Bantwal, REALTOR,ABR,CRS,SRES,GRI - Bucks County & Philadel (RE/MAX Centre Realtors) about 11 years ago

David - Text messaging is being huge and we need to hear what cleints want

Diana - Good for you.  Good luck to you.

Gita - Go for it! 

Posted by George Tallabas, Idaho Real Estate (RE/MAX Advantage) about 11 years ago

George, I was contacted from someone as well representing investors wanting land. He said he was from Canada, and I emailed him back with properties that might work for him. Could it be?

Pepper

Posted by Mesa, Arizona Real Estate Mesa Arizona Realtor, AzLadyInRed (Homes Arizona Real Estate LLC) about 11 years ago
Teri - Good for you.  My friend Candace Robinson tells me she has sold some properties to Canadians and continues to work with them.  I hope your cup overuneth!
Posted by George Tallabas, Idaho Real Estate (RE/MAX Advantage) about 11 years ago

Participate